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Managing Missing Logs

When a log entry is not made by the due date and time, it will appear as both Overdue and Missing. 

How to Access Missing Logs 

  • Navigate to the Missing Logs section on the Log Dashboard. 
  • Click on a log row to expand and view its details. 

Screenshot 2025-02-26 at 8.56.15 AM

Managing Missing Logs: 

  • Option 1: Acknowledge the Missing Entry: 
    • Click the Missing IconScreenshot 2025-02-26 at 8.56.27 AMto acknowledge the missing entry. This will remove it from the Overdue and Missing status but will not mark it as complete. 
    • A reason must be entered when acknowledging the entry. 

Helpful Hint: Logs may be missing and acknowledged because of a facility closure and/or because a staff member forgot to complete the log.

Screenshot 2025-02-26 at 9.00.58 AM

  • Option 2: Enter the Log Information Without Acknowledging It: 
    • Click the pencil icon  A blue pencil with a white tip Description automatically generated to add the missing log details and to complete the entry.  

Helpful Hint: Logs may be missing and then entered later because a staff member forgot or was unable to complete the entry at the time indicated.